Instagram Direct
An Instagram chatbot that answers every message.
Customers write in Direct at night, under your posts and in reply to your stories. Konnekt answers each of them in seconds, asks for a phone number and passes ready leads to your team.
What you get
Auto-replies in Direct
The first message, a keyword like “price” or a tap on a button starts a flow: text, photos, buttons and questions, exactly as you drew them.
Comments and stories
Reply to a comment publicly and continue in Direct at the same moment. Story replies, mentions and comments during a Live start flows too.
Leads with phone numbers
A question step asks for a phone number or any detail and checks the answer. Every contact keeps its tags and the post or ad it came from.
Hand-over to a manager
When a customer is ready to buy or asks for a person, the chat goes to your team with everything the bot collected, and you get a Telegram notification.
Inside Instagram’s rules
Konnekt connects through the official Instagram API with one button, and reminders are sent inside Instagram’s 24-hour messaging window.
How it works
- 01
Connect Instagram
Log in with your Instagram professional account. It takes one button.
- 02
Pick a template or draw a flow
Start from a ready template for comments, Direct or stories and change the texts to yours.
- 03
Test and switch it on
Send a test code from any account, go through the flow in your real chat and switch it on.
FAQ
Which Instagram accounts can be connected?
A professional account: business or creator. Personal accounts cannot be connected, because Instagram gives them no access to messages through its API.
Is it safe for my account?
Yes. Konnekt works through the official Instagram API: you log in on Instagram itself, and we never see your password.
Can I collect phone numbers and other lead data?
Yes. A question step asks for a phone, email, number or any text and checks the format. Answers are saved to the contact, and in a Telegram bot the customer can share their number with one tap.
Do I need a developer?
No. Connect Instagram with one button, add the bot to Telegram Business, upload your files. That is it.